Privacy Policy

1- What Data We Get

We obtain certain information directly from you, such as data that you enter, information about the courses you attend, and information collected from third-party platforms that you link to IAPH. The following processing operations apply to all the data specified in this section: gathering, documenting, organizing, storing, modifying, retrieving, encrypting, pseudonymizing, erasing, merging, and transferring.

Data You Provide to us Directly:

The type of information we gather about you and how you use the Services will vary. Here are a few illustrations to help you comprehend the information we gather.
We gather any information you voluntarily give us when you register for an account and use the services, including through a third-party platform. This information includes:

The data listed above is stored by us and associated with your account.

2- How We Get Data About You

To collect the aforementioned data, we make use of instruments like cookies, web beacons, and related tracking technologies. You have the option to refuse data gathering with some of these technologies.

2.1- Cookies and Data Collection Tools

Your browser stores little text files called cookies, which we use to gather, keep, and share information about your online activity on IAPH and other websites. They help us improve the usability of the website and recall details about your visits to IAPH, such as your chosen language. to gain additional knowledge about cookies. Clear pixels may also be used in emails to monitor open rates and deliverability.

When you access and utilize the Services, IAPH uses server log files and automatic data gathering technologies, collectively referred to as "Data Collection Tools," such as cookies, tags, scripts, customized links, device or browser fingerprinting, and web beacons. Upon using the Services, these Data Collection Tools will automatically monitor and gather specific System and Usage Data. Sometimes, we combine information obtained via such data collection tools with additional information we obtain following our privacy policy.

2.2- Why We Use Data Collection Tools

IAPH uses the following types of Data Collection Tools for the purposes described:

Strictly Necessary: With the help of these data collection tools, you may visit the website, perform basic functions (such as logging in or accessing material), safeguard it against fraudulent login attempts, and identify and stop account abuse or unauthorized use. Some features of the site may malfunction or not function at all if you disable these, as they are necessary for the Services to function properly.

Functional: These Data Collection Tools remember information about your browser and your preferences, offer more features on the site, personalize content to better suit your interests, and store preferences that change how the Services look and behave (such as the language you prefer or the volume you want when watching videos).

Performance: These tools for collecting data provide insights into usage, performance, visit counts, traffic sources, and the download location of an application. They play a crucial role in measuring and enhancing the Services. By utilizing these tools, we can conduct tests on different versions of IAPH to identify the most appealing content or features and determine which emails are being opened.

Advertising: These Data Collection Tools are used to deliver relevant ads (on the site and/or other sites) based on things we know about you like your Usage and System, and things that the ad service providers know about you based on their tracking data. The ads can be based on your recent activity or activity over time and across other sites and services. To help deliver tailored advertising, we may provide these service providers with a hashed, anonymized version of your email address (in a non-human-readable form) and content that you share publicly on the Services.

Social Media: These Data Collection Tools enable social media functionality, like sharing content with friends and networks. These cookies may track a user or device across other sites and build a profile of user interests for targeted advertising purposes.

You can set your web browser to alert you about attempts to place cookies on your computer, limit the types of cookies you allow, or refuse cookies altogether. If you do, you may not be able to use some or all features of the Services, and your experience may be different or less functional. 

3- What we Use Your Data For

To provide our services, communicate with you, solve problems, protect against fraud and abuse, update and improve our services, track user behavior, deliver tailored advertising, and comply with legal requirements, we need access to your data. We keep your information for as long as it's required to fulfill the objectives for which it was gathered.

We use the data we collect through your use of the Services to:

• Deliver and manage the services, including enabling access to educational materials, awarding completion certificates, and displaying personalized content (Account Data, Shared Content, Learning Data, System Data, Usage Data, Approximate Geographic Data).
• Process payments (Participants Payment Data).
• Provide you with information regarding your account through (Account Data; Shared Content; Learning Data; Course Promotions and Surveys; System Data; Communications and Support):
• To respond to your inquiries and to provide customer support. Responding to your questions and concerns.
• Sending you administrative messages and information, including messages from instructors, participants, and facilitators; notifications about changes to our Service; and updates to our agreements.
• Sending you administrative messages and information, including messages from instructors, participants, and facilitators; notifications about changes to our Service; and updates to our agreements.
• Manage your account and preferences, learn more about you by combining your data with that of third-party data providers, analyze the data with the aid of analytics service providers, and customize your experience (Account Data; Learning Data; Participant Payment Data; System Data, Usage Data, Cookie Data).
• Support technical operations of the Services, such as problem-solving and troubleshooting, security of the Services, and countering fraudulent and abusive activities (Account Data, Participant Payment Data, Communications and Support, System Data, Approximate Geographic Location).
• Promote goods, services, surveys, and promotions (using information from usage, cookies, learning data, surveys, sweepstakes, and promotions).
• Analyze trends and traffic, track purchases, and track usage data (Account Data; Learning Data; Participant Payment Data; Communications and Support; System Data; Usage Data; Approximate Geographic Data; and Cookie Data).
• Advertise the Services on third-party websites and applications (Account Data; Cookie Data).
• As required or permitted by law (all data categories).
• As we, in our sole discretion, otherwise determine to be necessary to ensure the safety or integrity of our users, employees, third parties, the public, or our Services (all data categories).

4- Who We Share Your Data With

We share certain data about you with instructors, companies performing services for us, IAPH affiliates, our business partners, analytics and data enrichment providers, your social media providers, companies helping us run promotions and surveys, and advertising companies who help us promote our Services. We may also share your data as needed for security, legal compliance, or as part of a corporate restructuring. Lastly, we can share data in other ways if it is aggregated or de-identified or if we get your consent. 

We may share your data with third parties under the following circumstances or as otherwise described in this Privacy Policy:

With Your Instructors: We share data that we have about you (except your email address) with instructors or facilitators for educational content you access or request information about, so they can improve their content for you and other participants. This data may include things like your country, browser language, the site that brought you to IAPH, and certain activities on IAPH, like enrolled courses and course reviews. (Account Data; System Data; Usage Data; Approximate Geographic Data).

With Other Participants and Facilitators: Your shared content and profile information may be accessible to the public, including other participants and facilitators, based on your settings. If you pose a question to an instructor or Facilitator, the public may be able to see your details, including your name. (Shared Content; Profile Data; Account Data).

With Service Providers, Contractors, and Agents: We share your data with third-party companies who perform services on our behalf, like payment processing, fraud and abuse prevention, data analysis, marketing, and advertising services (including retargeted advertising), email and hosting services, and customer services and support. These service providers may access your data and are required to use it solely as we direct, to provide our requested service. (All data categories).

With IAPH Affiliates: We may share your data within our corporate family of companies that are related by common ownership or control to enable or support us in providing the Services. (All data categories)

With Business Partners: We have agreements with other websites and platforms to distribute our Services and drive traffic to IAPH. Depending on your location, we may share your data with these trusted partners. (Account Data; Learning Data; Communications and Support; System Data)

Links to Other Websites: There can be links to other websites on our website. The privacy policies of third-world websites are not within our control. We advise you to read the privacy policies of every website that gathers information about you and to exercise caution while leaving our website.

Enabling Social Media Features: When social media features, such as the Facebook button, are included in the Services, the third-party social media provider may gather data about you, including your IP address and the page you are visiting. A cookie might also be established to make this feature possible. The relevant third-party company's privacy policy governs your interactions with these features. (Cookie, Usage, and System Data)

To Manage Promotions and Surveys: In compliance with applicable law, the guidelines of the promotion or survey, or as needed to manage, market, or sponsor promotions and surveys in which you elect to take part, we may share your information. (Account Information, Marketing, and Surveys)

For Advertising: We may use and share certain System Data and Usage Data with networks and third-party advertisers if we choose to employ an advertising-supported revenue model in the future. This will allow us to display broad demographic and preference data about our users. 

For security and legal compliance: We may give third parties access to all of your data if we, at our sole discretion, believe that doing so will:

During a Change in Control: If IAPH undergoes a business transaction like a merger, acquisition, corporate divestiture, or dissolution (including bankruptcy), or a sale of all or some of its assets, we may share, disclose, or transfer all of your data to the successor organization during such transition or in contemplation of a transition (including during due diligence). (All data categories)

After Aggregation/De-identification: We may disclose or use aggregated or de-identified data for any purpose.

With Your Permission: With your consent, we may share data with third parties outside the scope of this Privacy Policy. (All data categories).

5- Security

Depending on the kind and level of sensitivity of the data being held, we employ the proper security. Protecting your password and getting in touch with us if you think someone else has accessed your account without authorization are crucial because, like with any internet-enabled system, there is always a chance of unauthorized access.

IAPH takes appropriate security measures to protect against unauthorized access, modification, revelation, or erasure of the personal information we gather and retain about you. The kind and sensitivity of the data determine which measures apply. We are unable to ensure that interactions between you and IAPH, the Services, or any information you supply to us about the data we collect through the Services will be safe from unauthorized access by other parties, unfortunately, since no system can be 100% secured. Your password is a crucial part of our security system, and you must secure it. Never divulge your password to a third party and change it right away if you think your account has been hacked. If you have any questions, get in touch with our support team.

6- Your Rights

You have choices about how your data is used, such as the option to refuse to receive promotional emails, cookies, and data gathering from specific third parties. You can contact us to request specific rights to your data, as well as amend or deactivate your account through our services.

6.1- Your Choices About the Use of Your Data

You might be unable to utilize some Service features if you choose not to give us certain data.

6.2- Accessing, Updating, and Deleting Your Data

The following are ways that you can view and amend the personal information that IAPH gathers and keeps:

• You can change your account at any moment by logging in and updating the data you directly supply.
• To terminate your account:
• Please note: even after your account is terminated, some or all of your data may still be visible to others, including without limitation any data that has been (a) copied, stored, or disseminated by other users (including comments on content); (b) shared or disseminated by you or others (including in your shared content); or (c) posted to a third-party platform. Even after your account is terminated, we retain your data for as long as we have a legitimate purpose to do so (and by applicable law), including assisting with legal obligations, resolving disputes, and enforcing our agreements. We may retain and disclose such data under this Privacy Policy after your account has been terminated.
• To request access, correct, or delete your data.

7- Updates & Contact Info

When we make a material change to this policy, we will notify users via email, in-product notice, or another mechanism required by law. Changes become effective the day they are posted. 

7.1- Modifications to This Privacy Policy

We may revise this Privacy Policy from time to time. If we make any material changes to this Privacy Policy, we will notify you by posting a notice on our website.

From time to time, we may update this Privacy Policy. If we make any material change to it, we will notify you via email, through a notification posted on the Services, or as required by applicable law. Unless stated otherwise, modifications will become effective on the day they are posted.
As permitted by applicable law, if you continue to use the Services after the effective date of any change, then your access and/or use will be deemed an acceptance of (and agreement to follow and be bound by) the revised Privacy Policy. The revised Privacy Policy supersedes all previous Privacy Policies.

7.2- Contact Us

If you have any questions, concerns, or disputes regarding our Privacy Policy, please feel free to contact info@iaph.org